Strategic relationship survey
Engage with clients on a strategic level
Find our the needs and experiences of your most valuable clients through in-depth interviews.
Free consultation
Strategic relationship survey
What can you expect from Customeyes?
An independent and professional survey
With the full support from a dedicated project team throughout the whole process.
Experienced research consultants
Our team consists of experienced consultants that are qualified to interview individuals on C-level.
Consultation on strategic objectives
We provide insights and recommendations that align with the organization’s long-term goals.
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Strategic relationship survey
How does it work?
A strategic relationship survey, usually through in-depth interviews with customers, uncover their desires and experiences regarding your product or service.
When do you need this survey?
Strategic relationship research is crucial for B2B organizations looking to enhance their operations or spur innovation.
Looking for insights from top-tier executives? This research can build trust and promote mutual growth with your clients in the future. It’s all anchored on a shared grasp of market demands and necessities.
What is it exactly?
We use in-depth interviews to delve into your customers’ challenges and needs, aiming to understand both their current and potential future requirements.
Strategic relationship research provides deep customer insights. It pinpoints specific needs and areas of opportunity for enhancement at both individual and organizational levels.
Our approach
Our team is made up of expert research consultants, experienced in handling customer relationships with professionalism. They’re aware to the nuances and potential sensitivities in your partnerships, addressing them with care. We aim to showcase your organization in the best way.
We collect actionable insights, and measure overall satisfaction. The power of our research stems from pinpointing needs during our interviews. By creating an open dialogue, we let respondents share their thoughts freely. Customeyes then interprets the feedback, painting the whole picture. To clarify the results for you, we useour Customer Value Model©, ensuring you grasp the significance of the insights.
Your data is safe with us
We pay great attention to the security of customer and respondent information. That’s why Customeyes is ISO/IEC 27001 certified.
Our clients determine the desired level of anonymity
We enter into a data processing agreement
All data is securely stored and processed
Full transparency in communication about the (research) process
