Understand the decision criteria of (lost) leads for better lead conversion.
Free consultation //= get_template_directory_uri(); ?>With the full support from a dedicated project team throughout the whole process.
Understand why potential customers did not convert, identify weaknesses in the sales process and improve sales efforts.
Gain a better understanding of your own USP’s and posititiong through lead feedback.
Refine strategies to better meet customer needs and boost future conversions. What are you waiting for?
Contact usConduct this survey to improve or innovate your business development. This is a unique opportunity to have a conversation with (lost) leads to uncover their motives and needs.
A (lost) lead survey is a versatile tool ideal for organizations across different industries aiming to enhance their business growth. It offers insights into why certain leads did or didn’t convert into sales. By revealing the main reasons for their decisions, it provides a deeper understanding of their decision-making process.
The research, typically conducted through in-depth interviews, aims to show the motives that drive a lead’s choice to choose your organization over another. Or it explores the factors that lead them to opt for a competitor.
By analyzing the insights from from this research, we have the potential to uncover distinct patterns. These patterns offer guidance for the optimization and refinement of the business development.
A (lost) lead survey often uses in-depth interviews. This is a qualitative research method consisting of one-on-one discussions. These are conducted with selected participants to deeply explore their views and insights.
We pay great attention to the security of customer and respondent information. That’s why Customeyes is ISO/IEC 27001 certified.
Our clients determine the desired level of anonymity
We enter into a data processing agreement
All data is securely stored and processed
Full transparency in communication about the (research) process